EIN ISSUE

[StoneCountry]

Etsy took my money to open the scout and post 1 pictured and then froze my account saying EIN doesn't match IRS records for business name. This has been a common issue apparently. If it didn't match, why take my money. I have the IRS paperwork showing they match. Why not give the option to upload that, instead of keep denying us and taking our money. I paid a lot of money to start this business and it's costing more and more and I can't even sell my product. This is ridiculous.  And not to have a customer service phone number makes it even worse. I would like a call from someone.

[BagmakerSupply]

@StoneCountry: "... doesn't match IRS records for business name." The "Name of Legal Entity" must include both lines on your SS-4. For example "Store Name LLC FirstName LastName Sole MBR"

"I would like a call from someone." Just so you know, even if Etsy Support or the Help Pages sent you here this is a seller peer to peer forum, and should not be considered a way to contact Etsy, if that is your hope (although Etsy does sometimes read and reply to posts).

[StoneCountry]

I tried and it still didn't work. I put Brad and Sandys Apparels LLC Bradley Stone. No luck

[ArtDollsbyJD]

To call Etsy, try this.  Submit a request – Etsy Help

When did you register?  It could be the information has not been added to the IRS database.  Some have said there is a delay.

How to Update Your Legal Name and Taxpayer Information – Etsy Help   Check this to make sure you are entering the information for Etsy correctly,  I know in the past that the MBR was to be left off but can't say for sure today.

I have an EIN but I am a sole proprietor and don't have an LLC.

[ModJose · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.