Code not received for 2FA login

[HappyRobotTees]

Hello, 

I was wondering if anyone else is having an issue receiving 2FA messages today, 11/24. I am not receiving the 2FA number.  

[Former_Member]

Yes, I just experienced the same. I  had to use one of my back up codes in order to log in just now. 

[HappyRobotTees]

Are you still experiencing the issue? By any chance are you on Tmobile? 

[HappyRobotTees]

I thought it had resolved, but I still seem to be experiencing the issue. I am able to use my back up codes, but it would be nice to figure out why I'm not getting the code. 

[Former_Member]

@HappyRobotTees 

Yes, I am still experiencing the 2FA issue today as well, and on the same network as you.

[BagmakerSupply]

@HappyRobotTees: Don't know if this applies to you, but there have been reports that if you are logged in on another device it may affect the delivery of the 2FA code.

[HappyRobotTees]

Thank you for that information. That doesn't appear to be the issue in this situation.

I have been trying to get in touch with Etsy help. So, hopefully I can get a resolution shortly.