Changing Email Address - Old email no longer active

I need to change my email address.  The address I put in gives me the below error.  The email address it's referring to is no longer active on Etsy.  I even attempted to log in with this email address and it tells me it's no longer an active account and can't be accessed.

 

There were some errors with your submission

  • The email address you have entered is already in use on Etsy. Please note that any given email address can only be used on Etsy once
Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
1 Reply

Re: Changing Email Address - Old email no longer active

Did you close the other email before changing the email on Etsy?  I believe the code is sent to the old email address.

If you don't have access you will need to contact Etsy which you can do from here.   How to Change the Email Address on Your Etsy Account – Etsy Help   There is a contact support button at the bottom.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.