Cant type messages in on my phone to new customers

Currently I cannot reply to any messages or use the voice to text feature on my phone when replying to messages. I have a Samsung Note. However, I can type in text within my shop using a desktop computer, is anyone else running into this?

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
4 Replies

Re: Cant type messages in on my phone to new customers

Can you try entering your shop through your phone’s browser (not the app)?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Cant type messages in on my phone to new customers

I would re-install the app

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
PAPERFLORISTS
Conversation Maker

Re: Cant type messages in on my phone to new customers

I can't  type messages on my shop page on the Etsy website on Firefox on my Samsung phone but I can type replies through the Sell on Etsy app on my phone.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Cant type messages in on my phone to new customers

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.