ScrunchiesByAida
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Cant access seller's forum!! Etsy devs - fix it please!

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Access Denied

You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue.

 

I'm signed in as a seller. And I still can't access forum. 

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MurphyGardens
Community Manager
Community Manager

Re: Cant access seller's forum!! Etsy devs - fix it please!

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Thanks everyone for the reports! During the implementation of our new process - requiring log in to view most posts in Etsy Forums to help protect user privacy - we know that some of you experienced access issues. We believe we’ve fixed most of these issues as of today, and we apologize for any frustration this may have caused. Please refresh your login and you should be able to access all forums if you’re an Etsy seller — click here, and we’ll log you back in automatically.

If, after trying to log back in, you are still having trouble accessing all forums, please reach out to us directly via community [at] etsy.com so we can investigate further. Many thanks again!

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Re: Cant access seller's forum!! Etsy devs - fix it please!

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Have you tried a different browser? make sure your virus and internet protection is up to date and there are no updates that have not installed

But are you not signed in the forum now? you did post right?

 

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NoFrogsAllowed
Conversation Maker

Re: Cant access seller's forum!! Etsy devs - fix it please!

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You can see  announcements and see technical issues and post there even if not signed in.

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nineteen27
Community Maker

Re: Cant access seller's forum!! Etsy devs - fix it please!

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sometimes that happens.

when a thread has been deleted.

on top of this page...

it says *etsy forums*

with a drop down menu arrow.

are you seeing all the categories?

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ScrunchiesByAida
Inspiration Seeker

Re: Cant access seller's forum!! Etsy devs - fix it please!

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everything I can see there is two categories - announcments and bugs. that's all.

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Re: Cant access seller's forum!! Etsy devs - fix it please!

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Having the same issue here; The only categories available are 'Announcements' and 'Technical Issues.'

I'm able to see threads to which I've previously posted, but can't add new replies (greyed out reply button).

For everything else... 'Access Denied - Log Into The Etsy Community Space.'

Already logged in; Log out and back in... same thing.

 

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Re: Cant access seller's forum!! Etsy devs - fix it please!

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I have just double checked (when not signed in) 

And I did not notice before but only  'Announcements' and 'Technical Issues.' posts are showing up but not Access denied

When signed in, I can see all the options in the forum.

So it must still be affecting several sellers, but not all

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Re: Cant access seller's forum!! Etsy devs - fix it please!

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Same here, the only thing i see in the drop down menu is: announcments and bugs. And i did sign out and sign in. But that didn't fixed the problem.

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Re: Cant access seller's forum!! Etsy devs - fix it please!

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nineteen27
Community Maker

Re: Cant access seller's forum!! Etsy devs - fix it please!

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maybe.

but that thread started yesterday.

when the forum was a mess and you could only see announcements and tech support.

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ScrunchiesByAida
Inspiration Seeker

Re: Cant access seller's forum!! Etsy devs - fix it please!

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Sure I'm able to be in the forum and create this post. I'm just talking about the message that sits at the top of the page saying 

  • Announcement: Starting 26 March, you’ll need to be signed in to view most posts in the Forums

Most of the posts. I can't see many posts like this for example.

Nothing changed in my antivirus or anything. It's clearly an issue that they rolled out 26 March meaning yesterday.

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Re: Cant access seller's forum!! Etsy devs - fix it please!

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I think they are still having issues with the roll out.

I can view the whole forum signed in or not so it seems to be affecting everyone differently

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Re: Cant access seller's forum!! Etsy devs - fix it please!

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'Zactly... same here.

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Re: Cant access seller's forum!! Etsy devs - fix it please!

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It just took a little while for me to work normally so ya might just have to wait it out a little.

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ModFabio
Community Specialist
Community Specialist

Re: Cant access seller's forum!! Etsy devs - fix it please!

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Hello @ScrunchiesByAida and @StickIt2M  - Sorry for this. I reviewed your profiles and noted what was causing this error. This is already fixed, so both of you should now have full access to the Forums. 

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Re: Cant access seller's forum!! Etsy devs - fix it please!

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Badda-Bing!

Workin' now.

Thanks; Very much appreciated.

 

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MarshBirdGames
Inspiration Seeker

Re: Cant access seller's forum!! Etsy devs - fix it please!

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@ModFabio I'm also still seeing this issue. I tried clearing the cache & logging out/ back in, but I still only have access to announcements & technical issues. Is there any magic you can do for me too?

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ModFabio
Community Specialist
Community Specialist

Re: Cant access seller's forum!! Etsy devs - fix it please!

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Absolutely, @MarshBirdGames - Don't even need to say "open sesame" : P

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ScrunchiesByAida
Inspiration Seeker

Re: Cant access seller's forum!! Etsy devs - fix it please!

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brilliant, thanks for you quick response!

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NessaFoyeDesigns
Inspiration Seeker

Re: Cant access seller's forum!! Etsy devs - fix it please!

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I'm still only getting Access Denied as well. Do you know when this glitch will be fixed? Thanks

 

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Re: Cant access seller's forum!! Etsy devs - fix it please!

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Can you fix mine?  I just see technical and announcements

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Re: Cant access seller's forum!! Etsy devs - fix it please!

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Hello @ModFabio , I can't access the seller forums either. Your help would be very much appreciated!

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BotanyBarnCanada
Inspiration Seeker

Re: Cant access seller's forum!! Etsy devs - fix it please!

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I am having the same issues, can't read the forums:(

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Re: Cant access seller's forum!! Etsy devs - fix it please!

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We also cannot access the sellers forum, only announcements and technical forum. How do we fix this? Can’t find a way to contact Etsy about this.

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Re: Cant access seller's forum!! Etsy devs - fix it please!

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