DynamicAcrylic
Inspiration Seeker

Cant Purchase Postage Labels

Thought i would post it here too, as not sure if i posted in the right section. UK based cant purchase any postage just fails all the time tried Logging in and out about a dozen times. Anyone know whats going on? I know at least one other is having same problem.

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FelixLovesFabric
Inspiration Seeker

Re: Cant Purchase Postage Labels

HI, just came to check the same, also in the UK.  I guess I'll wait for an hour to see if it resolves.....

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FelixLovesFabric
Inspiration Seeker

Re: Cant Purchase Postage Labels

Just to add a bit more info - unable to purchase both domestic and international labels.  

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MyLittleAngelGB
Inspiration Seeker

Re: Cant Purchase Postage Labels

It's not Etsy, it's some issues with Royal Mail as other selling platform (eBay) won't let me purchase labels either...

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XquizitPrints
Inspiration Seeker

Re: Cant Purchase Postage Labels

Same here.  Super frustrating.  Especially when if we can't post orders that need to be dispatched today it will go against your star seller status.

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DynamicAcrylic
Inspiration Seeker

Re: Cant Purchase Postage Labels

You can always update despatch by date as a last resort, Dont know if this will impact your seller rating.

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Re: Cant Purchase Postage Labels

Ditto. Luckily I'm off to the Post Office anyway

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StarberryStuff
Inspiration Seeker

Re: Cant Purchase Postage Labels

UK seller with an international order- labels not working.

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Re: Cant Purchase Postage Labels

Me neither, UK nor International!  Hopefully it may resolve before posting time!

 

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Re: Cant Purchase Postage Labels

Same for us.  You are able to purchase direct through Royal Mail website though.  A pain as I prefer to purchase through Etsy as it comes off the balance and is less messy financially than lots of various Royal Mail payments, but is a passable workaround anyway.  Also means that unlike Etsy, I can access the Tracked services that Etsy  STILL  (after huge feedback) don't have on their label system

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ElvenstarDesign
Conversation Maker

Re: Cant Purchase Postage Labels

can't purchase labels on Etsy. domestic or international....but I just purchased 2 international labels from click and drop royalmail so it is an Etsy issue and not royalmail

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Re: Cant Purchase Postage Labels

I am having the same problems today  

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FunkyEarringsUK
Inspiration Seeker

Re: Cant Purchase Postage Labels

I've also just purchased labels from my click and drop account and all was fine, so it looks like it's an Etsy issue rather than a Royal Mail one.

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zarataylor
Inspiration Seeker

Re: Cant Purchase Postage Labels

I have contacted Etsy and all they suggested is to send another way! They wasn't willing to even look into it

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Re: Cant Purchase Postage Labels

Same here!

Can't purchase postage labels **grrr**

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StarberryStuff
Inspiration Seeker

Re: Cant Purchase Postage Labels

Is this still not working? Just come back to purchase another label and I'm getting the same error?

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Re: Cant Purchase Postage Labels

Yep same here, just looked at the Royal Mail Down Detector thing and it looks like problems all round the UK, hope they get it sorted soon!

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Re: Cant Purchase Postage Labels

So annoying as I need to print my postage label out now before I go out

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Re: Cant Purchase Postage Labels

Same here, I'll give it a bit longer then chance the post office. Fingers crossed for you too

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