Cant Purchase Postage Labels

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Thought i would post it here too, as not sure if i posted in the right section. UK based cant purchase any postage just fails all the time tried Logging in and out about a dozen times. Anyone know whats going on? I know at least one other is having same problem.

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ModAngie
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Re: Cant Purchase Postage Labels

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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FelixLovesFabric
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Re: Cant Purchase Postage Labels

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HI, just came to check the same, also in the UK.  I guess I'll wait for an hour to see if it resolves.....

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FelixLovesFabric
Inspiration Seeker

Re: Cant Purchase Postage Labels

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Just to add a bit more info - unable to purchase both domestic and international labels.  

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MyLittleAngelGB
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Re: Cant Purchase Postage Labels

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It's not Etsy, it's some issues with Royal Mail as other selling platform (eBay) won't let me purchase labels either...

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XquizitPrints
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Re: Cant Purchase Postage Labels

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Same here.  Super frustrating.  Especially when if we can't post orders that need to be dispatched today it will go against your star seller status.

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Re: Cant Purchase Postage Labels

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You can always update despatch by date as a last resort, Dont know if this will impact your seller rating.

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Re: Cant Purchase Postage Labels

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Ditto. Luckily I'm off to the Post Office anyway

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StarberryStuff
Inspiration Seeker

Re: Cant Purchase Postage Labels

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UK seller with an international order- labels not working.

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Re: Cant Purchase Postage Labels

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Me neither, UK nor International!  Hopefully it may resolve before posting time!

 

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Re: Cant Purchase Postage Labels

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Same for us.  You are able to purchase direct through Royal Mail website though.  A pain as I prefer to purchase through Etsy as it comes off the balance and is less messy financially than lots of various Royal Mail payments, but is a passable workaround anyway.  Also means that unlike Etsy, I can access the Tracked services that Etsy  STILL  (after huge feedback) don't have on their label system

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ElvenstarDesign
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Re: Cant Purchase Postage Labels

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can't purchase labels on Etsy. domestic or international....but I just purchased 2 international labels from click and drop royalmail so it is an Etsy issue and not royalmail

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Re: Cant Purchase Postage Labels

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No as you can't buy in eBay either

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Re: Cant Purchase Postage Labels

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I am having the same problems today  

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Re: Cant Purchase Postage Labels

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I've also just purchased labels from my click and drop account and all was fine, so it looks like it's an Etsy issue rather than a Royal Mail one.

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zarataylor
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Re: Cant Purchase Postage Labels

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I have contacted Etsy and all they suggested is to send another way! They wasn't willing to even look into it

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Re: Cant Purchase Postage Labels

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Same here!

Can't purchase postage labels **grrr**

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StarberryStuff
Inspiration Seeker

Re: Cant Purchase Postage Labels

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Is this still not working? Just come back to purchase another label and I'm getting the same error?

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Re: Cant Purchase Postage Labels

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Yep same here, just looked at the Royal Mail Down Detector thing and it looks like problems all round the UK, hope they get it sorted soon!

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Re: Cant Purchase Postage Labels

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So annoying as I need to print my postage label out now before I go out

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Re: Cant Purchase Postage Labels

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Same here, I'll give it a bit longer then chance the post office. Fingers crossed for you too

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Re: Cant Purchase Postage Labels

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Royal Mail price increases landed in UK today so may be an issue with the integration? I cant print Etsy labels either. 

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Re: Cant Purchase Postage Labels

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I can purchase but unable to print lables.

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ModAngie
Community Specialist
Community Specialist

Re: Cant Purchase Postage Labels

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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