
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Can't send a message
I had a customer buy something and I can't send a message. When I hit send it just makes what I typed disappear and won't send the message. Is anyone else having this problem? Why is etsy having so many technical problems in the last few days. 2 days ago I couldn't get my prices to change correctly. I finally just went back in and made the prices the same since the shop prices didn't match the item price when I did them. I had to redo all 82 manually because the bulk pricing wouldn't work. Now messaging is not working.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Can't send a message
Check your sent folder and see if it’s there.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Can't send a message
Etsy has changed how messages are displayed (so you can't see them!) so check as Nana says and you might find you have sent more than one!

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Can't send a message
My husband said are you sure you're not sending them. I sure hope not cause I tried at least 5 times.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Can't send a message
(Just in case you haven't seen this Announcement fr. Admin):
https://community.etsy.com/t5/Technical-Issues/UPDATE-Messages-appear-to-not-send-when-responding-fr...
It has to do w/Etsy's new "bundling" of Messages, to supposedly make it easier for Sellers. I think they may be still tweaking it; not certain. There are those who have reported the same as you.
Hope this helps.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Can't send a message
The new "unimproved" version!! Hi Cheryl!

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Can't send a message
Well that's not good. That's a good way to make a customer mad, cause I tried it at least 5 times thinking it's not working.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Can't send a message
Hi JJ! I get a little twitchy when I hear "new, improved":)
(That's actually the truth lately)

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Can't send a message
I've had no problems. Maybe because I have yet to be blessed with the new and improved messages.
As an aside, when I was a kid, my aunt and uncle's boat was named "Lazy Daze" and the dinghy was called "Busy Nights".