CONFUSED BY ETSY PUTTING MY SHOP ON VACATION MODE???????????? WTH???? ANYONE ELSE HAVING THIS ISSUE

[SoulAndSageShoppe]

I logged into my shop, went to my Sales, entered my usps tracking number on sale.

Went back to my main page, Shop page says I am in vacation mode?? What, I did not put my shop on vacation mode.

OH, ETSY PUT MY SHOP ON VACATION MODE, NOT HAPPY ABOUT THIS WHEN I DID NOTHING WRONG.

Went to Manage my shop, and this was posted:

Your shop will stay in Vacation Mode while we review your info

This means you won't be able to receive new orders until we finish verifying your info (which usually takes up to 48 hours after you uploaded your document). No need to do anything else right now—we'll reach out if we need more details from you.

I've uploaded everything already and been a member for years with over 100 sales.. I'm not sure why this is is happening and I also opened a ticket but haven't heard back after 48 hours? Looks like this is happening to a lot of people, is there a way to fix this? I don't have any expired credit cards like other people mentioned in other posts.. Thank you!

[ButterfliesAndBoxes]

Do you sell to EU? Check out threads on GPSR

[bradgoodell]

New laws went into effect that are meant to prevent cyber-fraud, and Etsy is now required to verify seller's identity.  It doesn't matter that you have been selling on Etsy for years, everyone has had to do this.  It looks like you took a gap period off.   Likely when you started getting sales, it flagged Etsy and now they are requiring more information.

You will need to wait it out until Etsy has a chance to get through your documentation.  Sorry, I know this isn't what you want to hear. 

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.