Has anyone been able to get a hold of Etsy? They are impossible to get a hold of. I have opened up a case, messaged them on Instagram, and emailed them with no luck.
My shop was put on vacation mode by Etsy due to needing identity verification. This is the second time I've had to do this. I provided an image of my drivers license and I received an email from Etsy a few days later saying my identity has been approved. Unfortunately my shop was still in vacation mode with no way of removing it. I waited a couple days hoping it would change but with no luck and 20 days later my shop who makes about 30k a year is still in vacation mode. There is no alert or message from Etsy stating why I would still be forced into vacation mode. I have spent hours looking for ways to contact them with no luck.
This is starting to affect my livelihood. I feel like I'm in an endless loop of trying to get a hold of someone.
Can someone please help me get a hold of a real person that can help me resolve this.
Thanks in advance.
Shop is www.etsy.com/shop/rhyandlia
