App will not open since yesterdays update

[CuriosCrochetCrafts]

Is anyone else having a problem opening the app?  It will not open for me. Having checked, there was an update yesterday so wondering is that is what has caused the problem. 

[MoonphireDesign]

My app isn't working either.

[CuriosCrochetCrafts]

Sorted it by uninstalling, then reinstalling.  Try that.

[LittleGemsJewells]

Try shutting down and restarting your phone.

[CuriosCrochetCrafts]

Did that several times

[SusanPauletteDesigns · Accepted solution]

Mine hasn’t worked since yesterday either.  I deleted it from my phone and then reinstalled and now it works.  

[CuriosCrochetCrafts]

That's what I ended up doing.  Working fine now.

[ACertainFeel]

Are you using the new blue app or the old orange one? My blue app is working fine today. 

[CuriosCrochetCrafts]

It was the blue one.  Sorted it by uninstalling, then reinstalling.

[CleanGreenStitcher]

Mine not working either.

Uninstalled and reinstalled - not working

Turned phone off and on - not working

Cleared cache and data - not working

Any ideas????

[KCsDesignsShop]

No ideas, having the same problem and customer service is not responding

[GieseDeseiGns]

This a 2 year old thread.

[KCsDesignsShop]

My app hasn't worked all day, have tried all the troubleshooting and still not working. Etsy support had yet to respond

[ModAngie · Accepted solution]

Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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