I click finances, then payment account and that little circle just goes around and around. Been going on for a couple days now. I've cleared browsing history, run my scans on norton, signed in and out a few times. I got in once after multiple tries to get my deposit scheduled for today, but now doing the same thing. Anyone else?
no seems to working fine, have you tried in a different browser?
No I haven't. I use chrome but thought clearing browsing and running a scan and resigning in would do the trick. I'll give that a try.
Just tried bing and same thing.
mine is fine,
try this link, sometimes a link from someone else bypasses whatever the problem is
https://www.etsy.com/your/account/payments?ref=seller-platform-mcnav
Thanks, but nope just that little black circle.
Same thing when trying to select the necklace and pendant section of my shop. All the other sections work fine, but when I click "necklaces and pendant" just that little black circle. I'll send a message to tech, but I know it will take a long time.
I wonder if it has to do with the matching name thing. I am opening another account tomorrow so the business name and account name will match, and the yellow banner tells me that I still have 19 days......
@LindasJewelryShop maybe one of the moderators is around soon and will be able to send it to the right department for you
I contacted support and got someone right away that reported it to tech, I got call back within seconds!! I am amazed!! Also got some questions answered I had about the matching names on the account. They transferred me to the right dept and they picked up right away,
For anyone else here's what I did:
Went to "community and help" section.
1st page that pops up scroll down to "contact etsy support"
Next choose selling
next I chose "manage my shop and listings"
then "manage listings" (there wasn't any other choice that fit)
then scroll down to
"I still need help" and request a call back.