star seller status

[beachglassshop]

my star seller status dropped to 80% due to "not responding to a message within 24 hours".  That being said, this message was NOT FOR THE SALE OF ANY MERCHANDISE IN MY SHOP.  It was from a local resident wanting to meet with me to discuss our local art community, which I am an instructor.

This is the message I receive, and responded directly to him through his emal.

[This content has been removed by Moderation. We ask that you please review Section 1, Item 2 of our Community Policies prior to posting.]

I would appreciate feedback on this problem.  Being a loyal Etsy Seller for the past 12 years, selling over 3500 items in my shop and being a Etsy Plus member, I am disappointed and in the hopes this is resolved.

Thank you.

Beth Martin

beachglassshop.etsy.com

[FabioMcMustache · Accepted solution]

Hello, and welcome to the Etsy Community Forums!

We suggest using the Forums' Search function prior to posting (just be careful to not bump an old thread that hasn't seen any activity in the last months/years), as questions regarding the Star Seller Program have been extensively covered by our fellow members since its launch, as well as our official Star Seller Guide, which contains in-depth answers to some of the more common questions regarding Message Response Rate, Shipping, Local Pick-Up, Digital Orders, and other topics. You can check it out here:etsy.com/starseller.

Having said that, and since this thread does not pertain to a technical issue, it will be closed to prevent it from going off-topic.

Thank you!

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