Hello,
I'm in panic mode now because I was prompted to log back into my Etsy store account. I entered my password which was correct and then it prompted me to put the six digit code in sent to my phone in. I never received a code text to my phone and tried to resend it several times. I have shipments that need to go out today. How can I resolve this? I reset my password and still the same thing happened. I cannot get into my account settings obviously to check what phone number is there if I can't log in.
@VintageJewelryverse : When you set up two factor authorization (2FA) you were offered the opportunity to download a list of back up codes. If you did that, use one of those codes in place of the one that Etsy says they texted to you.
I'm having the same issue this morning. It looks like the two-factor codes aren't being sent out.
Thank god I saved the back up codes and was able to locate them from several months ago after digging around. I was able to log back in with one and confirmed I have the correct phone number set up in my account. Etsy 2F codes are not being sent out.
Seems to working now.
Its not working for me as well. I have no idea where the backup codes are but Im still have access through the app but even with that I cant log in through my computer. Just going to be one of those days.