"We removed some of your listings that don’t follow Etsy's Creativity Standards"

[ThePinPrick]

This is the THIRD time that Etsy's automated systems have wrongly triggered on 3 separate listings. The first was back in May, which Etsy responded to after a month, and acknowledged that this listing was incorrectly flagged, and had been reinstated.

In the past 2 weeks, two additional listings have been removed. With these two, I have received an email stating "Unfortunately, since your shop has multiple policy violations, you can’t earn Star Seller badges anymore. Keep in mind, if your shop violates Etsy's Creativity Standards again, your account will be suspended and you’ll no longer be able to sell on Etsy."

I only have original enamel pin design, use my own photography, list all production partners - yet this still happens. I run a decently large Etsy shop with 300+ listings and over 100,000 sales.

My designs are popular, and have been copied on sites like AliExpress, Shein and Temu - which I have ongoing takedown notices for. Yet, I'm being punished for being the original designer and seller, with each help request taking weeks to resolve. The onus should be on Etsy to prove that I am a reseller with issued warnings, and not to put me on the backfoot and prove my innocence.

Etsy needs to improve their detection systems, and have these MANUALLY reviewed before automated takedowns. Hugely disappointing and disheartening for designers and small businesses.

[CraftyCornishMaids]

Etsy takes down millions of listings a year, they can't do it manually, with a manual review for each one, no big platform does.

However, they should have some sort of flag, that means they will manually review ones they have re-instated before.

try issuing takedown notices to google, if the sites are being slow.

[PaPappa]

I have exactly the same issue. Didn't receive any response from Etsy for 20 days, after making Forum post I received the same automated message from Etsy support as the listing were taken down. I am not sure, how may forum posts have to be made for actual human to look into this matter. I provided all proof that the designs are mine and handmade by me, but nobody took time to read thorugh the support ticket, they just copy pasted the automated message.

[audreytherese]

"I am not sure, how may forum posts have to be made for actual human to look into this matter."

Well, if it's anything like how many posts it took about new shops getting scammed out of money before they started putting warnings on messages and teaching people how to spot scams, then my guess is 5,873 posts before they take action. 

[FabioMcMustache · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your listings. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.