older Sold Orders not visible

[TheCraftyBead]

For a few weeks now my older orders are not visible even though I have “all” selected in all sections and sort by “oldest” checked.  Has this happened to anyone else?

[BagmakerSupply]

@TheCraftyBead: Are you experiencing this using an Etsy app (on which operating system) or via mobile browser or desktop browser (which browser and operating system)?

[TheCraftyBead]

desktop browser.  Ive tried restarting the computer, clearing the cookies, etc.  But it still is happening.  Only if I clíck on the different options such as “overdue orders” do they come up.  one two different computers same issue

[TheCraftyBead]

google chrome, firefox, and safari.  All the same issue

[BagmakerSupply]

@TheCraftyBead: There are quite a few reports in this forum of the filtering radio buttons not working correctly and / or not filtering correctly. We also use "All" everywhere but use "Sort By Date Completed" and it appears that all orders are displayed.

[TheCraftyBead]

yeah but if I can’t see them so ship then they are not completed.   I can figure out how to kind of make it work but its very annoying 

[BagmakerSupply]

@TheCraftyBead: One thing that helped us was to set up custom progress steps and move the order to a different tab as needed.