not valid user name

Hallo everybody, I received a message from a buyer who said he paid for a coat and that I would have received an email from etsy very soon. Besides he asked me to write my email for etsy asked him it. I cannot send a message to this "costumer" because Etsy says:  "The user name is not a valid Etsy user". Can you please help me to understand why it happened? Thank you

Pat

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OwlAlwaysKnit
Conversation Maker

Re: not valid user name

Sorry it's a scam, no buyer needs your email address, looks like Etsy has removed the account, there are more posts about this situation and other scams to look out for in the link below.

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

Also this is from Etsy

https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages?segm...

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Rif.: not valid user name

I wrote him my email. What's happening now?

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Amaradorn
Community Maker

Rif.: not valid user name

@FermataDautobus nothing. The user account was deleted so you are safe this time but please read the long 'How to spot a scam' thread so you are up to date with the latest methods the scammers are using.

If you happen to receive an email asking for your payment card details to approve an order - that is also a scam.

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NanaLetha
Inspiration Maker

Re: not valid user name

@FermataDautobus  you were scammed!

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Rif.: not valid user name

Thank you very much

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Marmalady
Conversation Maker

Re: not valid user name

If you receive an email saying you need to deposit a certain amount of money to enable Etsy Payments --this is all part of the same scam

Do not reply, or click any links in the email

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Re: not valid user name

A little late to the thread, but I had a similar experience this week.

I was contacted by someone seemingly wanting to know if I could produce something and a link was provided, to what one would assume to be a picture or example. Replying resulted in the same 'invalid user' message. Red flag, right there. Send such messages to you SPAM folder and think nothing more of them.

Anyway...

Be VERY cautious with links pointing to sites external to Etsy. In most cases, don't click them. That said, I'm former IT and possess capacity for operating in and downloading to a sandboxed environment. I was curious, so the link was clicked.

It pointed to a self-extracting zip archive containing a single batch script. Code obfuscation had been implement using a boatload of assigned variables, and in the end, the intent was to start powershell in the background and initiate a few downloads, uploads, and modifications to user/system files. Chrome would be started and a site loaded, presumably to grab the user's attention while it all took place.

Someone's trying to steal credentials and gain access to user accounts, guising the attempt as a request and potential order... or perhaps it's a ransomware attempt. I dunno and don't care to dig any further into it.

Not being a Windows user in the first place, it wouldn't have been ineffectual on my end anyway, and ought not be effectual on a properly configured Windows system, but there it is.

Be wary, folks.

Regards.

 

 

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Re: not valid user name

@StickIt2M 

You should start a new thread and post this exactly as above! These "scam" attempts have run riot  on Etsy for about the past 6 months. I am not a techie but I keep suspecting there is more to this than gaining the user's banking information,(and emptying their account)  such as  a keystroke logger being added to one's computer, etc. I think the further warning by making your own stand alone thread might be useful .

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Re: not valid user name

@StickIt2M: Would like to second the idea of you starting a new thread with your information.

 

"... on a properly configured Windows system ..." Therein lies the problem.

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Re: not valid user name

/wouldn't have been ineffectual/

/WOULD have been ineffectual/

<grumble>

 

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Re: not valid user name

To be safe, never give out information to an email or message that you wouldn’t give to a stranger on the street. Unfortunately most sellers don’t come to the forums so there are still probably a few million sellers who don’t know about the scam and are giving out the information they ask for. Is there any way for Etsy to let all the shops know about the forums and all the information they can get here? I hate having a new seller coming here too late and asking what happened to their money. 

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Re: not valid user name

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