no shopping cart on phones

[TheElvishTailor]

Hi,
Not sure if this is the right place to ask about this. when my items are seen on a phone there is no add to cart button with them or buy now. However this isnt the case on a laptop. I can find no help with this or explanation. This is on the etsy app. My shop is www.etsy.com/shop/uk/theelvishtailor.
Many thanks

[ChillwolfArt · Accepted solution]

Hi, I searched through past Threads.  In the Forum Search Bar, typed "no shopping cart on phone app"; then sorted by Date (so as to get a more recent Thread).  In this Thread, Seller PillowDetails explained to the OP that it is because you cannot buy from yourself.

Hope this helps you.

https://community.etsy.com/t5/Technical-Issues/Etsy-app-add-to-cart-is-disappears-There-was-a-proble...

[ChristmasIsLove]

@TheElvishTailor If you're looking at your own shop, there are no buttons, because you cannot buy from yourself.

[TheFolkWitchShop · Accepted solution]

It wasn't me , it was a customer, they needed to update their app. All sorted now thanks.

[PrimFun]

There is no BIN on the app or mobile view.  There is the add to cart line in the listings.  I just looked.  

[TheFolkWitchShop]

Cutomers app needed updating.