my shop on holidays mode from last 3 weeks by etsy

[Handemadedecor]

Hi, Etsy put my shop on holiday mode two weeks ago. They asked me to upload my ID card I uploaded it while still in my shop on holiday mode. I have been waiting for a reply for the last two weeks. Please help

This is my third time contacting etsy still no reply 

[ModAngie · Accepted solution]

Hello,

The ETA for response varies on a case-by-case basis, and a separate team is handling your case. Any further communication on the matter, if applicable, will only occur directly with you, and via email.

As support requests are handled privately, we're now closing this thread.