Former_Member
Not applicable

my shop info, Titel and Announcement are not being apdated

Hello there,

I have tried several times to update my info sections (Title, announcement and about me) but it not working. They are still empty when the buyers view my shop. 

They appear when I Open the shop settings but not really on my shop page.

 

Can you please help me

 

Thank you in advance

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9 Replies

Re: my shop info, Titel and Announcement are not being apdated

Are you clicking the Save button at the bottom of each page?

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Former_Member
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Re: my shop info, Titel and Announcement are not being apdated

Yes of course. And I have tried that in different days

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Re: my shop info, Titel and Announcement are not being apdated

I can see your Shop and About sections.  Do you mean you're having trouble editing them?   It could be the device or browser you're using.

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DesertChains
Conversation Maker

Re: my shop info, Titel and Announcement are not being apdated

Try clearing your cache files, then restarting your browser.

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Former_Member
Not applicable

Re: my shop info, Titel and Announcement are not being apdated

Thank you for your suggestion. I have done that and it still the same.

The small section under the shop name says (we test and choose the best quality toys) which is wrong I am Selling different things now and I have tried multiple times to change that and it won't change. 

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Former_Member
Not applicable

Re: my shop info, Titel and Announcement are not being apdated

Hello,

Please help, it is unprofessional that the people visiting my store reading that I am selling Montessori toys but I  am actually selling clothing.

and I want to write new announcement but I can't, it won't change.

 

Thank you

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Re: my shop info, Titel and Announcement are not being apdated

They are trying to help you...

Just like I am trying to help you have a successful by pointing out that unlicensed Taylor Swift "fan" items are illegal and can get your whole shop shut down even before you start.

https://www.etsy.com/seller-handbook/article/the-ultimate-guide-to-intellectual/22398703823

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Amaradorn
Community Maker

Re: my shop info, Titel and Announcement are not being apdated

Are you using the website or the app?

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Former_Member
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Re: my shop info, Titel and Announcement are not being apdated

I have tried both

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