My account has dropped a little more each month. At first I thought it was normal but then I realized that it was all etsy's fault. When I first encountered this problem, I had 350 orders. I have 400 orders now because they couldn't solve this problem. Although 400 of my orders were delivered, they stuck intransit part.That's why my account has become a reserve. Customer service acknowledges it's a technical issue but does nothing to fix it.
I've been waiting for a month and a half for this issue to be resolved. I write every day, but there is never any progress. They always send me an e-mail saying that we are working on it, but there has been no progress for 1 and a half months.
They blocked me for 7 days because I wrote here before. Then they removed the call request part because I am requesting a call. I write from chat, I send e-mails, but they never solve the problem. i don't know what i need to do.
