hello, i have had two customers message yesterday to which i replied super quickly to and this doesn't seem to have updated my score, i'm so close to getting the badge, anyone help?
Wait a while. It will eventually update.
@Nuttmeggdesigns: If both of those were the first message in a new thread, they will not be considered until after the 24 hour reply window has passed and then it may take an additional day for the stats to update.
I’ve got the same issue, hoping it updates soon!