I wanted to bring to your attention a recent issue I've been experiencing with my clients' requests for personalized services. Lately, I have noticed that some of my clients' requests have not been fully communicated to me, resulting in incomplete or unsatisfactory personalization of their services. This has been frustrating for both me and my clients, as we all want to ensure that their needs are met to the best of our abilities.
I understand that miscommunications can happen, but I wanted to take a moment to address this and ask for any suggestions or advice on how to improve communication with my clients. Has anyone else experienced similar issues, and if so, how did you address them?
Thank you in advance for your help and input.
What do you mean? Are your customers sending you messages and you are not receiving them?
Yes, at first I thought it was a customer's mistake, but now it's the third time in a week that the messages were incomplete. Customers have to personalize their orders with names and instead of several names, for example, only one arrives.