Lettrise
Inspiration Seeker

deactivated listing

Hi!

One of my old listing got deactivated as "prohibited or counterfeit" I sell custom made wooden letters, nothing trademarked, no logos, just the letters of the alphabet, custom made and handpainted- is there any list of words not to use? they asked me to review all my other listings but I'm not sure what to look for? I'm pasting the description- perhaps anyone will notice something? 

large name wooden letters for wall decor, wood modern wall letters, custom nursery name sign wall art, baby name signs for nursery, gold

/DETAILS

● price per letter- all letters and numbers available
● height: 6"(15cm)/ 8"(20cm)/ 10"(25cm)/ 12"(30cm)/ 14" (35cm)
● 0.4” (10mm) wooden mdf board
● wide variety of colors to choose from: child safe acrylic paints, metalic paint, glitter
● 100% handmade: we hand cut our letters, carefully hand sand them and finally patiently hand paint every single one of them
● custom made to your order- you choose the letter and its finishing to perfectly match your space


/SHIPPING

The item is hand made especially for you within 5-7 days, and shipped with registered priority mail (tracking only across Europe) or registered parcel (large sizes). Transit time: 3-5 weeks.

 

 
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Betreff: deactivated listing

Since you are a seller star, you have the opportunity to communicate with Etsy via chat and ask directly.

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givemeacrown
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Re: deactivated listing

My random guess: child safe

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Re: deactivated listing

@Lettrise: We can only speculate on why a particular listing was deactivated, but Etsy is cracking down on what they feel inappropriate. Copyright and trademark infringements is a large factor, but it also seems that the bots are looking for trigger words and phrases with no consideration for context. The classic example that may or may not apply to you, if you say an item is ivory colored the listing may get flagged because ivory is not allowed to be sold on Etsy. Since Etsy is now also factoring descriptions in search, they along with titles, tags, and materials (and possibly even alt tags if you are using them) are all probably being checked. And the bots are also "reading" images. Hopefully you have / will receive an eMail from Etsy explaining the reason.

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