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Feeling frustrated... first I find out my account is in the reserve, which was annoying and now for 2 days I cannot create a new listing! Have a bunch of people waiting on listings and every time it is this error... I'm on a computer and tried different browsers.. what's going on? I'm going to just give them my venmo or paypal I guess. This is very annoying. Does it have anything to do with my reserve or just another issue?
Please fix the following errors in order to send your private listing:
- Sorry, there was a problem saving your custom order. Please refresh the page and try again.
Accepted Solutions

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Hello there!
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Re: cannot create new listing
Are you having trouble creating all listings or just custom listings? If just custom listings, create a regular listing and put reserved in the title and info in the description along the lines of, you will cancel the sale if the buyer is not the customer the listing is intended for.

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Re: cannot create new listing
Hi so the regular listings work it looks like, but the private ones don't work

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Re: cannot create new listing
I am having issues creating new listings and mine aren't custom.

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Re: cannot create new listing
Same problem. Cant create regular listings or custom orders either.

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Re: cannot create new listing
I can't create new listing also. I'm having this error message "There was an error saving your listing. Please try again." Restarted, logged in and out, cleared cache, did everything, still nothing. Etsy please fix this!

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Re: cannot create new listing
I'm in the same boat, just regular listings and the same error. Is there a way to notify etsy? I wonder if it's across the board or just random shops?

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Re: cannot create new listing
I am unable to creat a private listing also.

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Re: cannot create new listing
Same. Came to see if it was a bug. Seems like it! I hope they fix it soon!

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Re: cannot create new listing
Same problem here. Cannot create a new listing. This is the error I see when i check the browser inspector. But my items are all digital! I do not ship anything to the customers.
error: "Resource Shop_Shipping_RequestInput_Profile missing field: origin_country_id"
I hope this will help the developers on Etsy to fix the problem.
Can you please fix the issue, this is really annoying.
Thank you

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Re: cannot create new listing
Same problem, cannot publish a new listing.
I can create it, edit it, but cannot
save as draft, publish it or anything.
Only action I can take is to cancel it.

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Re: cannot create new listing
I am also having the same issue.
Is there a work around? A different way to do this to get the same results?

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Re: cannot create new listing
it worked on my phone but not computer. but that kinda sucks bc I prefer using the computer to make listings

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Re: cannot create new listing
I've been having the same issue for a few days now. My store is print on demand so I thought it was an issue with the print providers website but it's not. The iT person said it could be an issue related to the return policy not being set up properly. He said he has seen similar issues due to this after API version update. My return policy is set up but my privacy policy is not. wondering if that could be the issue? Did you get your issue resolved yet?

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Re: cannot create new listing
Same issue! How do I fix the problem. What a pain!!!

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Hello there!
Just a quick reminder about our community policy regarding posting in old threads. Noticed you recently posted in an inactive thread. We prefer not to revive threads without recent replies. Keeps the forum organized and focused on current discussions, making it more engaging for all.
If a thread hasn't received replies in months or even years, please hold off on posting in it. Start a new discussion for your specific question or topic instead. Thanks for understanding and keeping our community awesome.
If you have any questions about how the Community Forums work, please read our Community Policies.