Your shop was closed by Etsy

Jump to solution

Hello everyone, I have a problem with my store where I have been selling regularly for a few months. The money sent to me before was refunded. The reason for this is that my surname changed because I got married. However, even though I sent all the necessary documents such as a new ID and marriage certificate to Etsy, they did not solve the problem and also temporarily closed my store. I can't get an answer to my requests for help. Does anyone have any information on how I should proceed?

Labels (2)
Translate to English There was a problem fetching the translation.
1 Like
1 Solution

Accepted Solutions
FabioMcMustache
Conversation Maker

Re: Your shop was closed by Etsy

Jump to solution

Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

View solution in original post

Translate to English There was a problem fetching the translation.
0 Likes
6 Replies
Marmalady
Conversation Maker

Re: Your shop was closed by Etsy

Jump to solution
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Your shop was closed by Etsy

Jump to solution

Hello,
I wonder if your problem has been solved? I just got married and today I uploaded all the new documents and am waiting for them to be approved.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Your shop was closed by Etsy

Jump to solution

I would think that since the shop is closed (that's why they show up as a reader with no shop link), no, they did not get it solved. 

Translate to English There was a problem fetching the translation.
2 Likes
FabioMcMustache
Conversation Maker

Re: Your shop was closed by Etsy

Jump to solution

Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

Translate to English There was a problem fetching the translation.
0 Likes
NanaLetha
Inspiration Maker

Re: Your shop was closed by Etsy

Jump to solution

@WoodenArchDesign  OP's shop is still closed.

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...
NoFrogsAllowed
Conversation Maker

Re: Your shop was closed by Etsy

Jump to solution

I guess I'm odd, but I don't understand the need to change one's name because of marriage.  I never did and have had no problems.  Both our names are on bank accounts, titles, etc.  Even the IRS has no problem with it.  He occasionally gets addressed by my last name, but that's been the only problem.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.