Wrong address in my impressum in Etsy notification email after a sale

The following problem. When a customer has purchased an item, I receive a notification email from Etsy with my impressum. However, this impressum contains my old address, even though I deleted it 2 years ago. I have had a new address for 2 years, but every email always shows the impressum with the old address. I think, the customer also receives an email from me with my incorrect address.
Can I update this and if so, how?

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Re: Wrong address in my impressum in Etsy notification email after a sale

From your main shop page, click on the little pencil icon at the upper right of the screen to enter edit mode for your shop.  Scroll all the way down to Other Details, which is the last thing on the page.  Edit your info as needed and Save.

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Re: Wrong address in my impressum in Etsy notification email after a sale

Thank you. The correct address is already there. But apparently that's not enough.

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Re: Wrong address in my impressum in Etsy notification email after a sale

That’s kind of weird, because I thought the impressum was the main reason to have that info in that spot. Who knew?

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Re: Wrong address in my impressum in Etsy notification email after a sale

there are 5 different places for address in etsy,

can't remember them all now, but I know I found 5 when I changed address 6 years ago .... you probably missed one

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Re: Wrong address in my impressum in Etsy notification email after a sale

Oh, really?
Then I must have overlooked 4 possibilities, because I only found one. I only changed the one mentioned by PieceByNumberQuilts. But that's not enough.

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Re: Wrong address in my impressum in Etsy notification email after a sale

I just looked an found 7.....

1. shipping settings

and

2. info and appearance for message to buyers 

and

3. finances - legal and tax info - legal shop info

and

4. payment settings - taxpayer address

and

5. sellers details

and

6. right to withdraw - withdraw form

and

7. account information, your name next to your avitar
credit cards - there is the address for the credit card

.... I still may have missed something

2 and 6 are really only for EU/UK

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Betreff: Wrong address in my impressum in Etsy notification email after a sale

Hallo, ich habe das gleiche Problem und war mit dem Etsy Support ungefähr 4 Monate im Austausch, alle vorgeschlagenen Lösungen vom Support haben nicht geholfen. Jetzt ist der Support abgetaucht und reagiert nicht mehr seit ca. 2 Monaten. Gibt es bei Ihnen bereits eine Lösung? Viele Grüsse und Frohe Weihnachten

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Betreff: Wrong address in my impressum in Etsy notification email after a sale

@ZauberhaftSchmuck, nein, es gibt (noch) keine Lösung dafür. Beim Chatten hatte ich auf Wunsch des Etsy-Mitarbeiters einen Screenshot hochgeladen. Und dann hieß es, die Techniker arbeiten an dem Problem. Oder so ähnlich.

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Betreff: Wrong address in my impressum in Etsy notification email after a sale

Hallo, vielen Dank für die Information. Da der Support sich seit langem nicht mehr gemeldet hatte habe ich auch nochmal gechattet. Aber das hatte auch keinen Erfolg, dort teilte man mir mit das ich eine Aktuelle Umsatzsteuerbescheinigung hochladen sollte. Diese gibt's ja seit Juni 2021 nicht mehr und wurde ja durch die Angabe der USt ID ersetzt, aber das versteht man bei Etsy anscheinend nicht. Ich trete hier also auch noch auf der Stelle. Viele Grüße Nicole 

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