Won’t let me complete an order

Every time I go to complete an order with the tracking number, the page freezes and the app crashes. This is causing my orders to go incomplete. How do I fix this? I’m running this through my app on my phone.

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Re: Won’t let me complete an order

Can you try through a browser instead?

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Re: Won’t let me complete an order

Every time I type in Etsy seller login, it just brings me to products with that name 

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Amaradorn
Community Maker

Re: Won’t let me complete an order

@GraysonLManningArt the search bar is for searching for products to buy. Log in to your Etsy shop on a browser by clicking on the shop icon (top right). 

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Re: Won’t let me complete an order

Did you sort the problem? If not maybe uninstall the app and reinstall it?

You should be able to log in to your account with a browser and complete your order that way

Maybe someone else will chime in with ideas?

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Re: Won’t let me complete an order

The app sucks.

Use a desktop computer instead with a browser.

Failing that, use the browser on your phone.

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