Search issue: No EU option as item location in browser

[LoonysTunes]

Hi, I've already tried to report it in April, but had no success and it's still not fixed I believe. 

When searching, in browser only there's no "European Union" option is the dropdown menu in "item location" field. I'm using google chrome.

There is such an option in the app though. Could you pls finally fix it once and for all? Thank you.

[NanaLetha]

You can still select a country.

[LoonysTunes]

Are you really suggesting to try all the EU countries seperately every time I search? Like 28 searches instead of 1?

This is quite a thing, EU has taxes on orders outside of EU. I've stopped buying on Etsy because of the issue. 

BTW now it doesn't work in the app either. 

[NanaLetha]

I'm suggesting it because that's the way Etsy has set up search.

[GlasstwigDesigns]

yeap, they removed the option, you used to be able to write EU even if it wasn't in the drop down, that's no longer possible, the only thing you can do now is add it to your search keywords and then pick the listings that are marked as "ships from the EU" (for my searched that is most of them). - - -Here's hoping the "ships from the EU" marking doesn't also disappear.

[LoonysTunes]

When I write "ships from EU" the results given are not actually from EU.

Btw I noticed you could search through Europe again like a week ago - and then again they messed it up and it disappeared. This is one of the most terrible IT services I ever witnessed I must say. So frustrating. 

[LoonysTunes]

When I write "ships from EU" the results are not from EU.

Btw I noticed you could search through Europe again like a week ago - and then again they messed it up. This is one of the most terrible IT services I ever witnessed I must say.

[LoonysTunes]

When I write "ships from EU" the results are not from EU.

[LoonysTunes]

Oh great, more issues. Sorry for that. 

[PrimFun]

The One Stop Shop - European Commission 

Etsy has this in place.  If you order from an seller outside the EU, the tax is added to the item under a certain threshold.  Over a certain threshold it is for the buyer to pay. 

VAT is paid by buyers in the EU who buy within the EU.  How it works depends on country where item is bought, where it is going to, etc.  There is far more to this.  My words are far too simplistic and leave out a great deal. 

Custom Fees and Physical VAT Collection – Etsy Help   More information.

I have no idea why Etsy does not include EU any longer in search.  It is their prerogative to do as they wish for search.   Why would you be searching all countries?  If it were me I would chose a few to work with and go from there but that's me. 

[RueDeLouvain]

If I search Etsy as a buyer in the EU, I may want only results from shops actually in the EU so I do not have to pay extra taxes. Obviously nobody is going to search the 28 EU countries separately to see if a shop has the desired item.

Shipping profiles have the same problem, I can't choose EU to set one price for the 28 countries, yet post offices and carriers have different tariff zones for EU and for "rest of Europe". So for my shipping profiles I have to do a LOT of work including all the countries. The option "Europe" is there in both cases, but that's useless. Europe is a geographical continent, not a country. Very annoying and it is counter-productive for sales, as I'm sure a lot of potential buyers in the EU are turned off by this.