Personalization box is gone.

[PinkPosyPaperie]

Anyone notice the personalization box is gone?  A customer of mine wanted to order something but the box where they type in the personalization is not there.

[NanaLetha]

If they are using the app they have to click the + sign by personalization 

[ZiggyWearShop]

Oh great this is not good since I use the personalization box for other information.  Why do they have to keep messing with things!!!

[NanaLetha]

It hasn’t changed. It’s just different on the app vs. using a browser 

[ZiggyWearShop]

I'm using a browser and you have to click on the plus sign also.

[ThePurplePuppy]

@ZiggyWearShop 

Yup! You're right!  I sure hope my buyers see that! 

[CanningCrafts]

I'm seeing a plus sign on a browser now too. Not sure if this is a test or if it has always been like this. Good grief they change little things so much it's hard to keep track when something changes. But I think the text box used to be visible & not hidden under a click + on desktop before, right?

[ThePurplePuppy]

@CanningCrafts 

Yes, the "box" was there the last time I looked so this must be fairly new. I would say  prior (When the "Box" was visible) about 50% of my buyers would see it and list the dog's measurements. Now I am betting none will I will be messaging everyone and have to ask! Darn it!