Hi, I recently started using Etsy, so I'm taking it slow. A few months ago, someone tried to charge me via PayPal, but my client told me that this method isn't accepted in my shop, even though I see that it's set up to accept it. What can I do? Thanks.
The Paypal option is grayed out on the cart page.
Seems this has been an ongoing problem for a while now, mostly from shops in the EU.
Lots of threads about this, here's one from a few weeks ago.
Paypal isn't working as etsy payments!! - Welcome to the Etsy Community
And another from a week ago.
Paypal is not a payment method in my shop - Welcome to the Etsy Community