Vocation Mode Help

[Metalwalldecormarket]

I had to write to you because I couldn't find a way out. I'm dealing with a huge problem. No one is answering. They're not giving any information. My store is put on holiday mode every Saturday.

It's been 8 days and my store hasn't opened. My screen says it will open in 48 hours. I keep encountering the same problem.
No one in charge can answer any of my questions. I don't even get an automatic receipt message for any of my emails. This has become sick.
Please help me.
Best regards

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your store. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.