Videos missing from listings!!

My videos are missing from my listings.  I downloaded videos for almost all of my product listings.  I checked my listings today to find that they were removed.  When I tried to add them to some of my listings I received an error code stating that the video was more than 3 seconds long.  Has anyone else experienced this?  Is this a new Etsy requirement that I've missed?  

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ChillwolfArt
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Re: Videos missing from listings!!

@CatsDivinelyDesigns  Hi, I don't have videos in my listings, but this is from Help. It says the videos can be from 3-15 seconds duration. Other info as well.  Hope this helps.
https://help.etsy.com/hc/en-us/articles/360053206073-How-to-Add-a-Listing-Video?segment=selling

ETA: When I saw "3 seconds", my thought was why bother, that's hardly worth the effort, and is almost like a still photo.

 

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Re: Videos missing from listings!!

I just checked a few of your listings and the videos appeared. They last about fifteen seconds and repeat.

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Re: Videos missing from listings!!

In the 8 listings I checked, some had videos, some not. Maybe there is a glitch.

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Re: Videos missing from listings!!

Thanks everyone for your replies.  It was a glitch ... All is well again in Etsyville.

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