My videos are missing from my listings. I downloaded videos for almost all of my product listings. I checked my listings today to find that they were removed. When I tried to add them to some of my listings I received an error code stating that the video was more than 3 seconds long. Has anyone else experienced this? Is this a new Etsy requirement that I've missed?
@CatsDivinelyDesigns Hi, I don't have videos in my listings, but this is from Help. It says the videos can be from 3-15 seconds duration. Other info as well. Hope this helps.
https://help.etsy.com/hc/en-us/articles/360053206073-How-to-Add-a-Listing-Video?segment=selling
ETA: When I saw "3 seconds", my thought was why bother, that's hardly worth the effort, and is almost like a still photo.
I just checked a few of your listings and the videos appeared. They last about fifteen seconds and repeat.
In the 8 listings I checked, some had videos, some not. Maybe there is a glitch.
Thanks everyone for your replies. It was a glitch ... All is well again in Etsyville.