Vacation mode

[VestaDecorHome]

Hello, etsy automatically placed into vacation mode without any clear explanation. I downloaded my passport. The dashboard shows my information is on verification,yet I’m still in vacation mode. Can you help me what document i need to downoad? Thank you

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.