Vacation mode on every Monday.

[SparklingLake]

Vacation mode on every Monday.

I wrote this issue a week ago in Community, and it happened again (4TH time).

Every Monday, my shop forcedly goes into vacation mode for few hours.

I wanted to discuss this issue with Etsy support but Etsy support live chat is not working (it worked before but it is not working for weeks).

Etsy e-mail link directly goes to the ‘live chat’, but it is not working.

I cannot get any support for a month now…

It all happened right after I enrolled Etsy payment which was Etsy’s request.

But I cannot get any help now and I have no idea what I should do under this situation.

[BaggieAggie]

Your shop is not in vacation mode.

[SparklingLake]

Yes, not now.

As I mentioned, it is forcedly  turned on vacation mode for few hours and turned off automatically.

It is happening every Monday which is the deposit schedule.

And it affects the shop views and sales.

That is the problem...

I tried to change deposit schedule but not working.

[NanaLetha]

@SparklingLake  your shop is not on vacation mode.

[PinkBirdCottage]

That is very weird and I definitely would not be happy to see that happen every Monday for a few hours and then return. Hopefully a Moderator will see your post. 

[PinkBirdCottage]

@thatregina can you help with this weird happening?

[thatregina · Accepted solution]

Thank you for your report @SparklingLake, and for the tag @PinkBirdCottage. I've shared this with the appropriate team on your behalf, and they'll look into it for you. Any further updates will take place via email, as we cannot facilitate account discussion on this platform due to our Community Policies. Thank you all!