VAT and Packaging ID disappeared in Etsy settings

[UniqueWoodShaper]

Hello community,

(I was gonna post in the geman Forum "Deutsche Community", but for some reason the "Start Discussion" Button there is greyed out for me. Does anybody know the reason for that?)

To the topic:
When I opened my shop a few months back, I added my german VAT ("UST-ID Nr.") as well as the packaging registration number ("LUCID Nummer") in the shop settings. Coincidentally reviewing these two sections today I found that both numbers are "not provided". Yet, the VAT number was displayed when I looked at my shop preview, which confirms that I indeed provided them when I opened my shop.

Does/did anybody else encounter a similar behaviour? Is this a bug or did I miss something in Etsy's policies, that states that these numbers must be re-entered from time to time?

Best Regards

[GlasstwigJewellery · Accepted solution]

Looks like a display / database connect hiccup.  I can see also see the VAT number in your shop.  I would just leave it for a while and then check again on monday.

(Or there was a restore and it's only half done, that would also be a: best leave it and check again later).

[UniqueWoodShaper]

Thank you!