Update your info message

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Hi all

I have received the below message. Is just me or anyone else got it to?

Is it genuine  or spam? 

 

"Confirm your seller info within 9 days to keep getting paid

As Etsy and sellers’ businesses continue to grow, you’ll need to share a bit more info about yourself to meet new regulations. This helps us keep our community safe and create a better experience for buyers. Make sure to confirm your info within 9 days, or you won’t get paid for your sales until you complete this request."

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Re: Update your info message

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@MayasKnitsByRajesry: Was the Message in the "From Etsy" section on your Messages page when checking messages using a browser? If not, it is a SCAM.

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Re: Update your info message

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Log in to your store's Shop Manager.

If the letter is from Etsy, then you should have a yellow banner. If there is a yellow banner, then read what is written on it and do what you are asked.

I also received such a letter.

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Re: Update your info message

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This is a legit message.  Etsy has to verify your data by law periodically.  I got this message at the beginning of the week and submitted my info without issue.  

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Re: Update your info message

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@BluSkyDreams Legit, not spam.  Everyone should expect to receive a message like this. 

 

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Re: Update your info message

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Yes, the yellow banner will confirm it is from Etsy when you click on Dashboard. 

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Re: Update your info message

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I got this maybe 6 weeks ago--I must have been in the first wave! LOL And yes, it was legit--it has to do with the "inform act'. IF everything is correct an does not need updating all you have to (like me) is hit "confirm" and that's it.  They did not ask for any other info at that time.

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Re: Update your info message

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What?  Possible SPAM?

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Re: Update your info message

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@BluSkyDreams Legit, not spam.  Everyone should expect to receive a message like this. 

 

Translate to English There was a problem fetching the translation.
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Re: Update your info message

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@MayasKnitsByRajesry: Was the Message in the "From Etsy" section on your Messages page when checking messages using a browser? If not, it is a SCAM.

Translate to English There was a problem fetching the translation.
1 Like
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Re: Update your info message

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Log in to your store's Shop Manager.

If the letter is from Etsy, then you should have a yellow banner. If there is a yellow banner, then read what is written on it and do what you are asked.

I also received such a letter.

Translate to English There was a problem fetching the translation.
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Re: Update your info message

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Yes, the yellow banner will confirm it is from Etsy when you click on Dashboard. 

Translate to English There was a problem fetching the translation.
1 Like

Re: Update your info message

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This is a legit message.  Etsy has to verify your data by law periodically.  I got this message at the beginning of the week and submitted my info without issue.  

Translate to English There was a problem fetching the translation.
2 Likes
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Re: Update your info message

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I got this maybe 6 weeks ago--I must have been in the first wave! LOL And yes, it was legit--it has to do with the "inform act'. IF everything is correct an does not need updating all you have to (like me) is hit "confirm" and that's it.  They did not ask for any other info at that time.

Translate to English There was a problem fetching the translation.
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Re: Update your info message

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Everyone thanks so much for your help. I have now update the info. 

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