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and you cannot move from new into in progress. Anyone else having this issue suddenly today?
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Thank you all for your reports. We've alerted the appropriate team, so please look out for further updates in this thread when we have them.


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Once again, thank you for your reports and the additional details you have submitted. I can confirm that a fix is in place and the issues have been resolved. I'll close this up now, with my best wishes!

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Re: Update progress button not working on new orders
Yes, I am. Came here to forums to see if anyone else. Hope it is fixed soon.

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Re: Update progress button not working on new orders
Hi! I have the same issue, however, if you click on the right of the order, so it comes up and you can add a private note etc, there is a box there where you can update, complete order etc.
I hope that helps, Debs

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Re: Update progress button not working on new orders
Thank you Styliize. While the original button doesn't work your way did!

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Re: Update progress button not working on new orders
Me too!

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Re: Update progress button not working on new orders
Yes, this is happening to me as well! So many glitches happening with Etsy lately.

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Re: Update progress button not working on new orders
Me too:((

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Re: Update progress button not working on new orders
Happening to me too.

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Re: Update progress button not working on new orders
The button for saved message replies isn't working either

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Re: Update progress button not working on new orders
Nor for me

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Re: Update progress button not working on new orders
came here to see if anyone else was having this problem too...ugh! Happy Monday everyone!

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Re: Update progress button not working on new orders
It's very annoying!

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Re: Update progress button not working on new orders
Happening to me too.

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Re: Update progress button not working on new orders
The progress button is not working for me as well.

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Re: Update progress button not working on new orders
Thank you for reporting this - I'm having same problem. I also can't access any of my saved messages (snippets) in messaging - the button just isn't working!

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Re: Update progress button not working on new orders
I have reported both issues: "Update Progress" and "Saved Replies" buttons not working. Fingers crossed they are both fixed soon.
In case anyone from Etsy is reading this - its happening on the website in both iOs and Windows (my ipad and my laptop)

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Re: Update progress button not working on new orders
Etsy replied:
After taking a look, I believe this would be better handled by one of our specialists. I'm going to send our conversation to them now, though it may take them a bit of time to reply.

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Re: Update progress button not working on new orders
Mine is working again now (9pm UK) so hope everyone elses is too!

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Re: Update progress button not working on new orders
Way round it - open the order by clicking on the order number. There's then a dropdown top left that says New - next to More Actions where you might update order delivery etc.
Click the little arrow next to New and it drops down and you can select In Progress.

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Re: Update progress button not working on new orders
Thank you. That does work but I hope I don't have to that with them all for long!

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Re: Update progress button not working on new orders
Thanks for posting this! Very helpful as having the same issue!

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Re: Update progress button not working on new orders
DITTO

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Re: Update progress button not working on new orders
Yes - Hope they fix this one very quickly as can imagine them claiming my order was late and affecting my star seller status!!

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Re: Update progress button not working on new orders
Yup, me too. I can't access my snippets either or my customer's email address. Worked fine earlier today.

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Re: Update progress button not working on new orders
Me too, and I can't access the customer's email address for the courier!