Unable to renew listings

I have been trying for over an hour to renew a listing.  Need help please.

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Re: Unable to renew listings

What is the issue? Have you made sure there is an "estimated delivery time" and zip code for dispatch location entered in the listing?

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Amaradorn
Community Maker

Re: Unable to renew listings

More details required. Are you getting an error message? What does it say?

Try opening the listing as if you are going to edit it, then check all the fields are correct. Sometimes I find the 'when did you make it' dropdown gets reset to nothing.

ETA: check whether the listing has been deactivated by Etsy - if so, you cannot renew it or reactivate it yourself. Check for emails from Etsy that may explain this.

I notice you have previously sold 2 products with Disney related titles. They are currently unavailable but if it is these listings you are trying to renew then you can't. You cannot use brand names, trademarks or designs under copyright unless you have a licencing agreement with the companies that own the intellectual property.

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NanaLetha
Community Maker

Re: Unable to renew listings

Make sure you are not getting charged for renewing. You newest listing is dated today.

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