ChillLives
Inspiration Seeker

i can't access to my seller account.

when I try to log in to my account I can see this message "You may be unable to access your account."

I don't know what happened.

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Amaradorn
Community Maker

Re: i can't access to my seller account.

Your shop appears to be closed. Check your emails to see if Etsy contacted you (check junk mail folder).

Also note : if Etsy closes your shop for any reason, you will not be permitted to open a new one.

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Re: i can't access to my seller account.

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NanaLetha
Inspiration Maker

Re: i can't access to my seller account.

Looks like Etsy closed your shop.

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OneEyeCatStudio
Conversation Maker

Re: i can't access to my seller account.

 

You say "Handmade Jewelry | Clothing | Gifts | Toys & more! "

Were you making all of those items yourself?  Were you using any designer names or logos?
You might have been reported for reselling. If you were handmaking everything yourself, then keep trying to contact Etsy as they are the only ones who can straighten it out for you.

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