For the past 3 days I have been getting the message "We cannot process your order. Your order total is too low to complete." What this about???? I know that this is happening to others also.
What payment method are you trying to use? I believe some of them have a minimum amount.
What payment method are you trying to use? I believe some of them have a minimum amount.
Same payment method as I always use. I have tried a credit card, debit card and PayPal. Same message with all of them.
Check the expiration date of your credit card
Thanks but that is not it.
Are you trying to buy from your own store?
Did anyone ever get an answer to this? I'm getting the same message - it's not the payment method that is the problem and I'm not trying to buy from my own shop.
What's the minimum spend, does anyone know?
Thanks!
There shouldn’t be a minimum. I bought a digital file for 54 cents a couple of weeks ago.
Thank you SunnytyDE! I'm in the UK and just tried an order for 56 pence and it worked. 7p and 22p told me the total was too low.
Same thing just happened to me and I realized I had an item that wasn't an instant download and the total of my purchase from that shop was below minimum to checkout. Once I removed that item, it processed.
@CrystalPalmerOhio there is a minimum order amount set by Etsy in the background. This ensures they get all the fees owing from the sale, even if the seller ends up with nothing. You can't have an order with a negative amount.
I was having the same issue just now, and I went through all the items in my cart and I had one item that was $.25 when I removed that item my purchase went through. So check your cart and make sure you don’t have any items, that are extremely cheap
@RnDDesignEHT: "... I had one item that was $.25 ..." Did you have items from multiple shops in your cart and that one item was the only one from that shop? If so, $0.25 is probably not enough to cover all the fees associated with that purchase.
Don't understand why Etsy cannot include meaningful error messages when something goes wrong.