Unable to add more shop sections, shows 15 of 10

[GiggleGlitterGFXs]

Did etsy reduce the number of shop sections we can have or is there some kind of bug right now? I wanted to add another section to my shop but it is not letting me select the option to do so. It also shows that I have used 15 of 10 available sections. I just wanted to see if anyone else noticed this problem.

[DaysofYoreTreasures]

I just checked and mine is doing the same thing. I would say definitely a bug. I also have 15 shop sections at the moment. When I go to the Listing Manager and click on Manage for Sections at the right, it shows "Using 15 of 10 sections" and the "Add section" button is greyed out.. 

[DaysofYoreTreasures]

I had one empty section so I deleted it.
Now my list shows "Using 14 of 10 sections" and the "Add section" button is still greyed out.

Desktop PC, Windows 10 and Chrome.

[DaysofYoreTreasures]

I tried some standard browser troubleshooting tips but none of them resolved the problem.

1. Clear cache & cookies for all time, restart Chrome and log back in to Etsy.
2. Log in to Etsy using Firefox.
3. Log in to Etsy using MS Edge.

For all three attempts, my Manage Sections list showed "Using 14 of 10 sections" and the "Add section" button was greyed out.

@FabioMcMustache 

[AAANativeArts]

I have always been able to add 20 Sections. I recently combined two sections so I could add a new one and it let me do it, maybe a week or so ago.

[DragoninKnots]

Huh. I still have 20 sections possible. It says I'm using 19 out of 20 (some of them are empty, so they aren't showing in my shop). The add button is still active.

[GalleryAntiques]

I have 20 sections and have used all 20 for years/since they increased it to 20. The add button is greyed out for me because I have used all 20.

[FabioMcMustache · Accepted solution]

Hello everyone, and thank you for reporting this! Our team confirmed that the issue has been fixed, and all impacted shops should be fully operational now.

If you continue to experience this, please reach out to us by filing a ticket via https://help.etsy.com/

We're closing this thread now with our best wishes - have a fantastic Friday, y'all!