URGENT: Currency Change RESETED my Star Seller Status

[#1]

I hope this message finds you well. I'm writing to bring to your attention a concern I've encountered regarding a recent change in my shop's currency.

Yesterday, I switched the currency from $ to Eur, and today I observed a significant setback in my Star Seller status. All my progress, which was on track to receive the Star Seller badge on Feb 1st, has been reset to 0.

It appears there is a technical issue causing not just a conversion but the complete removal of sales and orders data from $ to Eur. This has resulted in all my statistics, particularly on Orders and Sales, displaying as 0.

Achieving the Star Seller badge was a significant accomplishment for me, and I invested considerable effort to attain it. However, with the current situation, it feels like all that hard work has been erased.

I'm reaching out to seek your guidance on how to address this matter. I would appreciate any advice or assistance you can provide to rectify this situation and restore my rightfully earned Star Seller status.

Thank you for your prompt attention to this matter.  PLEASE PLEASE

[BagmakerSupply]

@ChonkyRacoonPrints: "If your shop’s listing currency is different from the currency of your Payment account, the sales funds you receive will be subject to a currency conversion fee." per https://help.etsy.com/hc/en-us/articles/360000344668-Currency-Conversion-Fees?segment=selling

[PerfectPlannersGS]

@ChonkyRacoonPrints You can set your shop prices in $ or Eur, just that my bank account was in Eur, and I was loosing an extra 2.5% when converting from $ to Eur, on withdrawal.

[ChonkyRacoonPrints]

Hi again, thanks for your reply. I'm from Romania too and have EUR bank account. 

What would you say is the best thing to do? I'm just starting my shop, haven't started to sell anything yet - should I set it to EUR from the beginning?

[PerfectPlannersGS]

... and the short official response is "No!" If you change your currency, the Star Seller stats will reset... and there is nothing you can do to turn it back .

That,'s available only for Star Seller stats.

All the other stats will become available in multi curency.

Thank you all for your advices.

Have a good day!

[CoranoteCo]

SOLUTION: Hello, I had this same issue a couple of days ago. I contacted Etsy, but it seemed they couldn't do anything. I just want you to know that after changing the listings' currency back to US dollars, it all reverted the next day.

[ModJuan · Accepted solution]

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