Trouble with messages

[PickledBeads]

Is anyone else having trouble in messaging?  If I need to edit something I typed or add to the message (like in the middle of the sentence), all of the new keystrokes go to the end of the original message.  This is hard to explain but if you're having this issue - you know! It's so annoying!

[OrchardBerry]

Yup! Thought it was my keyboard.

[TaylorStreetFavors]

Same here - it's making me a little crazy. 🤪 The curser jumps to the end of the message overtime you try to type. 🤯

[MyTinyShopy]

same here too, I wrote my reply in word and copy-paste it into the message box... 

[TheVioletGoat]

Same here! As @MyTinyShopy said, I just typed in a word document and copied it over to the message. I'm glad to know it's not an issue with my keyboard. 

[DejaVuDecors]

I’ve been doing the same thing with my messages.I think I’m gonna call Etsy and see wth is going on.

[PrettyPictureGiftsCo]

I do the word doc trick too! It is great as long as I pay attention... as I just pasted and sent a message that was to go to another customer... uggg.

[DejaVuDecors]

Yes it’s happening to me rn and my buyers are not able to purchase my items!!

[Luxelie]

I'm also experiencing this issue! I found that you can send messages if you go directly into the customer's receipt/invoice and respond from there. But it doesn't work from the Messages board. I hope Etsy gets this fixed soon!

[DejaVuDecors]

Having exact same issue.

[TaylorStreetFavors]

We chatted with  ETSY support and they are looking into it. Fingers crossed. 

[InLovingMemoryStudio]

Absolutely. I also tried chatting with CS but they keep asking me to check different browsers. Same exact issue. 

[DejaVuDecors]

If enough of us call, they’ll get on it. My experience is anytime there’s been a site white technical issue they resolve it within a couple hours.

[DejaVuDecors]

Wide*

[LuminousCreation]

Yes same here! Actually happy its Etsy & not my device. Yikes! 

[StickersOnlineUK]

Yes, same here, so far it only happens in Chrome. Firefox works fine. 

[VirsaBags]

It's a glitch as I see, it should be fixed soon for all of us.

[mojimojidesign]

Same here!

[MyMetalWorks]

Having the same issue here; using Word as a workaround, but looking forward to a fix for this!

[6DogArts]

I use Notepad. It is faster and much more convenient in cases like this when you do not need any formatting.

[packagery]

It's happening in both Chrome and Firefox for me.

[TagTeams]

Also in Bing.  

[GemniaJewelry]

I'm having the same issue! Glad it's not just me! I've been using the Notes app as a way around it...

[handknithugsGB]

That is such a good idea. I never thought of doing that.  that.

[TagTeams]

Having the same issue, cursor jumps to end of sentence with no option to edit - Ugh!