Trouble Verifying My Etsy Shop Account

[ThePNGParlor]

I received the small deposit from Etsy in my bank account about a month ago. However, whenever I click the Verify button on my dashboard, I still get the message:

"Come back here after you receive the small deposit we sent to your account."

Since I already received the deposit, I’m stuck and unable to complete verification.

Has anyone else experienced this issue, and how can I fix it? Any guidance would be greatly appreciated.

Thank you!

[NanaLetha]

Are you talking about Plaid verification? Since you are in the US, you are required to verify with Plaid.

[ThePNGParlor]

Thanks for your response! I’m actually not in the U.S., so I don’t think the Plaid verification method applies to my account.

I already received the small deposit from Etsy about a month ago, but every time I try to verify from the dashboard, it still shows the message:
“Come back here after you receive the small deposit we sent to your account.”

It seems like the system hasn’t recognized that I’ve already received the deposit. Has anyone outside the U.S. experienced this issue or found a way to fix it?

[CatsWhiskersCurios]

“I’m actually not in the U.S.”

Then why does your shop say you are?

[ThePNGParlor]

Thanks so much for pointing that out! I’ve manually updated my shop location, and everything looks correct now.

I’m just wondering — do I need to resubmit my bank account details to restart the verification process, or should I wait a few more days for the system to update on its own?

[Amaradorn]

@ThePNGParlor It's probably timed out (I think there's a time limit - not sure, my shop is so old). You might be best restarting the process.

Also note that once you have started the process again, it might take a couple of days before you can enter the amount on the webpage.