TrendyHandicraft Shop Hacked

[BaptismFavorsShop]

Hello

I have another shop in Etsy called TrendyHandicraft which was hacked almost five hours ago.The hackers changed password, e-mail, phone number and there is no way to access my shop.They also raised prices in many items and changed shipping charges.

DO NOT PURCHASE ANYTHING FROM THIS SHOP UNTIL THE PROBLEM IS SOLVED

The shop is www.etsy.com/shop/TrendyHandicraft

I tried to contact Etsy but they reply only with automated replies and i am trying to find a way to talk with them

[LittleGemsJewells]

@BaptismFavorsShop If you speak English you can request a callback here is a link, ask for it to be escalated to the trust and safety team as a matter of urgency.

https://help.etsy.com/hc/en-us/requests/new?segment=selling&fbclid=IwAR3XJULkao3ZPR8XcOEf2A7143n87Xt...

[CryzalisDesigns]

Have they also got into your facebook account? it is showing same email address and phone number as in the TrendyHandicraft shop on Etsy

[thatregina · Accepted solution]

Hello there, I've escalated this for you. Please look out for a follow up via email soon. I'll close this one in the meantime, with my best wishes.