EmiAndMeDesigns
Inspiration Seeker

Tracking not updating

I have had many orders in pre transit last month even though I shipped them. I have contacted Etsy but no response yet. Is anyone else having problems with tracking not updating? 

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NanaLetha
Inspiration Maker

Re: Tracking not updating

Many of us are having the same problem. Etsy is not syncing with USPS. 

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Re: Tracking not updating

Is Etsy working to fix it?

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NanaLetha
Inspiration Maker

Re: Tracking not updating

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BiBisLilypad
Inspiration Seeker

Re: Tracking not updating

I have the same problem with several orders. I have an order that was delivered and still shows pre-transit. I emailed Etsy and their response was that the USPS shipping had just been updated. However that is not correct. The USPS shipping correctly updated on the way and showed it delivered days ago.

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Re: Tracking not updating

Same-I complained to Etsy today. Something in this mess also messed with my Etsy integration to Pirateship-I had to reauthorize integration on Monday. I only realized when my star seller timely shipping stats crashed like a rock-according to Etsy there is no tracking number yet tracking clearly is showing in the order history-although it says "in transit".

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NanaLetha
Inspiration Maker

Re: Tracking not updating

@CottageDome  - they have not even acknowledged in the forums that there is a problem! Mine still shows pre-transit on Etsy but due to be delivered tomorrow according to the USPS website.

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SuziquesFinds
Inspiration Seeker

Re: Tracking not updating

I am having the same issue but found the necessary updates on the usps tracking, as well.

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Re: Tracking not updating

Yes I posted in the other thread on this. I have the same problem with both shops. It is affecting star seller at this point. I have physical proof I shipped on time and my tracking number is correct. And in fact sellers on both shops have contacted to say they got their items. USPS shows them delivered. Etsy says pre transit. 

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