"Delivered" Orders still listed in the "In Transit" section

I always check the status of orders shipped. I currently have many orders listed in "Completed Orders" and say "Delivered", however, they show up in the "In Transit" section  instead of the "delivered" section.  Is this an Etsy glitch? How do we get this fixed?

Completed status

All
Pre-transit
In transit
Delivered
No tracking
Canceled
Digital
Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
6 Replies

Re: "Delivered" Orders still listed in the "In Transit" section

@AdorableDollClothes1: Based on the many threads in this forum about this very issue, it can be safely assumed that this is an Etsy glitch, both in orders not being properly updated and the filter not working as expected.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: "Delivered" Orders still listed in the "In Transit" section

Many of my own orders are still in transit - delivered to me months ago 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
SilverCityBeads
Conversation Maker

Re: "Delivered" Orders still listed in the "In Transit" section

I have over 47 orders that say pre-transit which some are delivered and some are in transit.  But what i noticed, this is affecting my

 

on time shipping and tracking for star seller.  

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
LoralechDesigns
Inspiration Seeker

Re: "Delivered" Orders still listed in the "In Transit" section

I have the same problem - and it does affect the star seller status, orders are showing as pre-transit but in actuality are delivered.  Etsy also said that I did not include the tracking/shipping information on one of my orders but when I looked, the information was there.  They dinged me on it and it affected my star seller rating.  What is going on with Etsy lately?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: "Delivered" Orders still listed in the "In Transit" section

Count me in. On both shops. I have already heard from buyers that they got their items. The orders say “ pre-transit” even tho I put the correct tracking number in and have my paper receipt to prove was sent on time. 
so annoying. It has affected star seller on my other shop. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
GielDesigns
Conversation Maker

Re: "Delivered" Orders still listed in the "In Transit" section

Same is happening with me and it is definitely affecting star seller.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.