Impactize
Inspiration Seeker

Tired of spam

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Hi everyone,

 

I hope you are well . I would like to know if receiving everyday spam means that there is technical problem with my account. I never receive true order , never so I am asking why I am visible for spammer and not for potential customer

 

thank you so much 

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ModAngie
Community Specialist
Community Specialist

Re: Tired of spam

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Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

  1. Sign in to Etsy.com and go to Your Account.
  2. Go to Messages
  3. Select the suspicious message from your inbox. 
  4. Choose Mark as Spam.


You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.

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Re: Tired of spam

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@Impactize: While new shops are always targets of scammers, the fact that your shop is very incomplete (no about, policies, etc) not only makes you an even more attractive target but also hurts you in organic Etsy search. Additionally you are in a very competitive niche and you need to initially drive your own traffic and sales so that the algorithm learns that people want what you are selling.

You may want to ask for more help in the https://community.etsy.com/t5/Shop-Critiques/bd-p/shop-critiques?ref=gnav and / or https://community.etsy.com/t5/Marketing-Your-Business/bd-p/marketing?ref=gnav forums as this one is for technical issues.

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ModAngie
Community Specialist
Community Specialist

Re: Tired of spam

Jump to solution

Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

  1. Sign in to Etsy.com and go to Your Account.
  2. Go to Messages
  3. Select the suspicious message from your inbox. 
  4. Choose Mark as Spam.


You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.

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