Hi, I see this issue everywhere but none of the solutions have worked for me so far, and Etsy support has been canned replies that have not helped.
I have a ceramic bowl that keeps saying "This Item Not Available in your Region." I have tried changing out the images, re-writing the text. I even created an entirely new post with totally different keywords and text and got the same result.
I also tried changing the images to just the image of a dog as a test and still broken. The last test I did was duplicate a working post, swap the images, publish, and again same thing.
Now I have paid 3 times to try and submit an item for sale and it has not worked... Any ideas?
This is the broken listing:
https://www.etsy.com/listing/1598552081/red-black-bowl-ceramic-wheel-thrown?click_key=9a91a34183d3c64c59444810b8dba680833ace16%3A1598552081&click_sum=b75eff6b&ref=shop_home_active_7&sts=1
The listing is visible on my main shop and looks fine until you click it.
Red & Black Bowl - Ceramic...
https://www.etsy.com/shop/ttcsceramics/?etsrc=sdt
I had this yesterday too, luckily the person affected (who is located in the UK) was a previous customer and they contacted me to see what the trouble was. I contacted etsy support who couldn't help apart from saying there are regional restrictions, but this was listed in the same category as everything else I have sold without any trouble. Etsy support said it would be escalated further up the chain and I would be contacted, but I haven't heard anything since. I have no idea how many sales have been lost due to this....
Update. Etsy finally got back to me and resolved the issue. This was a case of the overzealous bots flagging things. No explanation of why it was flagged or why subsequent new listings also couldn't be shown. I fixed the tags and updated the listing, and it is working fine now.
The email from Etsy read:
[This content was removed by moderation - Please refer to our Community Policies]
This was my 3rd or 4th email to Etsy. (I also did a live chat.) I only received copy-and-paste general FAQ-type answers before. I think you just have to keep replying to Etsy until someone decides to look deeper into the issue. My last email I included the information from a few of the overseas respondents (thank you!), and that might have helped.
Thanks to everyone for the advice.
It's nice to be able to click on that listing and see all the angles of the bowl. It's gorgeous! The glaze looks so rich on the dark clay.